Accreditation
BBB Accredited Business
Accredited by the Better Business Bureau — a designation awarded to businesses that meet the BBB's standards for trust, transparency, and responsiveness.
What BBB Accreditation Means for You
The Better Business Bureau has been helping consumers find trustworthy businesses for over 100 years. BBB Accreditation is not automatic — a business must apply, meet the BBB's Standards for Trust, and pay an accreditation fee. The BBB then verifies the business's history, complaint record, licensing, and advertising practices before granting accreditation.
As a BBB Accredited Business, we've demonstrated a sustained commitment to ethical business practices, honest advertising, and responsive customer service. When something goes wrong — as it occasionally does in any business — we address it head-on.
BBB Standards We Uphold
- Build Trust: We establish and maintain a positive track record in the marketplace, operating in accordance with BBB standards and completing at least one year in business.
- Advertise Honestly: We adhere to BBB's standards for truthful advertising. What we promise in our marketing reflects what we deliver.
- Tell the Truth: We are transparent about the nature of products and services, and clearly communicate pricing and terms before a customer commits.
- Be Responsive: We address marketplace disputes quickly and professionally — BBB Accreditation requires a commitment to respond to all consumer complaints within a set timeframe.
- Safeguard Privacy: We protect any customer data we collect and have a written privacy policy for our website.
- Embody Integrity: We approach all business dealings with integrity and good faith.
Why It Matters When Hiring a Contractor
The home improvement industry has its share of bad actors — fly-by-night companies that disappear after storms, contractors who take deposits and don't return, and businesses with no accountability. BBB Accreditation is one of several ways to verify that a contractor is legitimate and committed to standing behind their work:
- Verified Track Record: The BBB monitors complaint history. A contractor with unresolved complaints cannot maintain their accreditation.
- Established Business: BBB Accreditation requires at least one year in business. We've been serving Denver homeowners since 2014.
- Accountable: If you have a dispute, you can file a complaint with the BBB and we are obligated to respond — a safeguard you don't have with unaccredited contractors.
Our Services
- Roofing — Asphalt shingle, metal, stone coated steel, hail damage restoration
- Siding — James Hardie fiber cement, vinyl, aluminum, engineered wood
- Windows & Doors — Pella windows, ProVia windows and doors
- Hail Damage Restoration — Insurance claim assistance and full restoration
BBB Accreditation FAQ
What does BBB Accreditation mean?
BBB Accreditation means a business has met the Better Business Bureau's standards for trust, including a commitment to make a good faith effort to resolve consumer complaints. Accredited businesses must adhere to the BBB's Standards for Trust, which include being honest in advertising, being transparent about business practices, and responding promptly to consumer concerns.
How do I verify your BBB accreditation?
You can verify our accreditation directly on the BBB website by searching for 'The Roofing & Siding Company' in Denver, CO, or clicking the BBB seal on our website, which links directly to our BBB business profile.
What should I do if I have a complaint?
We always prefer to resolve issues directly — call us at (303) 351-1561 or email hello@roofingandsiding.com and we'll make it right. If you feel a complaint needs to be escalated, you can file one through the BBB and we are committed to responding promptly and working toward a fair resolution.
Work With a BBB Accredited Contractor
Free estimate from a trusted, accredited Denver roofing and siding contractor.